The online letters service is a new service that has been switched on recently. There are several reasons why you may not be able to find your letters online:
- Only new letters are being published online, so older letters will not be available. You should have received your old letters in the mail as usual. If your missing a letter, please contact your hospital directly;
- Not all departments have the online letters service switched on. Therefore, you may only have letters online for some appointments, but not others.